Privacy policy
seniorcare.si is operated by Many Enterprises Incorporated (“we,” “us”). seniorcare.si is a free guide that answers questions about caring for an aging parent and shows licensed care providers near a ZIP code. This policy explains what we collect, how we use it, who we share it with, and the choices you have. Questions: support@seniorcare.si.
The short version
- You can use seniorcare.si without an account and without giving your name.
- Your typed questions are sent to our answer engine provider to produce an answer. We do not store them.
- To show help near you, we keep the ZIP code and type of care you search (for example, home care or memory care), the topic of your question, and which listings you click or report. This is not tied to your name.
- We use standard analytics to count visits. Analytics never receive your questions.
- We do not sell your personal information.
Questions you ask
When you type a question, it is sent over an encrypted connection to OpenAI, which provides the SI (super intelligence) answer engine, along with the last few messages of your conversation so follow-up questions make sense. We do not save your questions or answers on our servers. Under OpenAI’s terms for business customers, it may keep this data for a limited time (generally up to 30 days) to detect abuse and does not use it to train its models by default. Please don’t include names, account numbers or other sensitive details in your questions.
Searches and clicks
When you look for help near you, we record the ZIP code and type of care you search (for example, home care or memory care), the topic of your question, and which listings you click or report, along with the date and time. We use this to show listings, measure which listings people call or visit, fix bad listings, and understand demand by area. These records do not include your name, email or phone number. We may keep them for up to 24 months, then delete or aggregate them.
Businesses that contact us
If a care business asks about advertising, we collect the business name, type of care, ZIP code, contact name and phone number or email. We use it to respond, provide pricing, and manage advertising or partner accounts.
Analytics and cookies
We use Google Analytics and Vercel Web Analytics to count visits and see which pages are useful. Google Analytics uses cookies and receives information such as pages viewed (without the question text or other query parameters), approximate location, device and browser type, and referring site. We have turned off Google signals and ad personalization. Vercel Web Analytics does not use cookies. You can block or delete cookies in your browser settings, or use Google’s opt-out add-on at tools.google.com/dlpage/gaoptout. We honor Global Privacy Control signals as a request to opt out of any sale or sharing of personal information.
Service providers
We use service providers to run the site, who process information on our behalf: Vercel (hosting), Supabase (database), OpenAI (answer engine), Google (analytics). We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a sale or reorganization of the business, in which case this policy will continue to apply to information we already hold.
Health-related information
Some searches and questions on seniorcare.si relate to health or care needs (for example, a type of care or a condition you mention). We use that information only to answer your question and show relevant local help. We do not store the text of your questions, and we do not sell health-related information. If you live in a state with a consumer health data law, such as Washington, you can ask us what health-related information we have about you, ask us to delete it, or withdraw consent, by emailing support@seniorcare.si.
Your choices and rights
Depending on where you live, including California and other states with privacy laws, you may have the right to know what personal information we have about you, to get a copy, to correct it, to delete it, and to opt out of the sale or sharing of personal information or the use of sensitive information. We will not treat you differently for using these rights. To make a request, email support@seniorcare.si. We will verify your request using information you have given us (for example, the email or phone number on a pricing request) and respond within the time the law requires. You can use an authorized agent; we may ask for proof of their authority. If we deny a request, you can appeal by replying to our response with “Appeal” in the subject line.
California residents: in the past 12 months we have collected the categories of information described above (identifiers such as name, email, phone and IP address when you provide them; internet activity such as pages viewed and clicks; approximate location from ZIP code; and, for some searches, information about care or health needs), from you and your device, for the purposes described above. We do not sell your personal information.
Security
We use encryption in transit and limit access to the information we keep. No system is perfectly secure, so please don’t send highly sensitive information through the site.
Children
seniorcare.si is meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, email us and we will delete it.
Changes
We may update this policy. We will post the new version here with a new effective date, and if changes are significant we will note them on the home page.
Contact
Many Enterprises Incorporated
Email: support@seniorcare.si